Lean in retail

Rosie, Sales Associate at the University Retail Store, talks of her team’s experience with St Andrews Lean Consulting. How we started The University of St Andrews Retail Store began its journey with Lean in January. As a team, we thought this would be a great way to...

Three sources of loss

The overriding purpose of a lean system is to configure assets, material resources, and workers in a way that improves the process flow to the customer’s benefit while minimizing losses caused by waste, variability, and inflexibility. These forms of loss are obvious...