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Operational Excellence in Higher Education Institutions

Operational Excellence in Higher Education Institutions

Monday 17 Nov 2025 | Announcement, Publications, Resources

There’s a new book out on operational excellence in higher education institutions. “Okay… but why are you telling me this?” I hear you ask. Well, for a few reasons. First, you may not yet have heard about its publication. And second, its international authorship...

Using BOSCARD to scope a Lean rapid improvement event

Wednesday 5 Feb 2025 | Resources, Discussion, Publications, Tools

If you are going to run a Lean rapid improvement event (RIE) you probably need the answer to a few questions beforehand. Well-scoped RIEs have a much greater chance of delivering an excellent outcome than do those that were poorly scoped. Lean facilitators are in the...

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