Which process do I improve?

Yes, What now? Imagine you have several processes with problems, and you can only improve one at a time. Which process do you improve? How do you quickly make your choice, to get moving, without calling in expensive analysis resource or completing a complex...

Waste in the workplace

What is meant by ‘waste’ in the workplace? No, not the type of waste that ends up in the bins in this image. I’m talking here about any step or activity in a process that consumes resources but adds no value from the perspective of those involved in the process,...

Short Interval Leadership

Having been an educational leader with my own classes of up to 30 students or more, I did not always have huge amounts of time across a day to spend with my team of teachers. I often worked in demanding roles in very challenging circumstances, and I could not simply...

Working on three levels

Guest blogger Chris Shannon, University of Queensland, has this to say about working on three levels … “While tidying up my electronic files recently, I came across this diagram. I first saw this in 2015  when attending introductory Lean training run by...

The best apps we use every day

Running a small business involves wearing a lot of different hats. Whether that’s problem solver or communicator, organiser or financial whizz, sometimes we need a little extra help. However, in this age of technology, there are so many solutions in the form of Apps...

Welcome to our new website!

The moment is here – after much work in the background, I am delighted to be officially welcoming you to our new website and course offering! Take some time to explore and reach out if you have any questions relating to course bookings or anything else. In the...