Working on three levels

Guest blogger Chris Shannon, University of Queensland, has this to say about working on three levels … “While tidying up my electronic files recently, I came across this diagram. I first saw this in 2015  when attending introductory Lean training run by...

Using BOSCARD to scope a Lean rapid improvement event

If you are going to run a Lean rapid improvement event (RIE) you probably need the answer to a few questions beforehand. Well-scoped RIEs have a much greater chance of delivering an excellent outcome than do those that were poorly scoped. Lean facilitators are in the...