About Mark

Mark Robinson is Managing Director of St Andrews Lean Consulting.

He has considerable experience of the practical application of Lean, delivering Lean training, facilitating Lean process improvement events, and advising on the establishment of Lean programmes.

Mark's clients come from a range of sectors including charity, government, health, higher and further education, law, medical research, philanthropy, and retail.

They can be found around the globe in countries such as Australia, Ghana, Ireland, Malaysia, New Zealand, Saudi Arabia, the UK, and the USA.

Mark, a founder member of the Lean HE peer organisation, regularly writes about and presents on Lean in higher education. He has a chapter on BOSCARD in ‘Global Lean for Higher Education’.

Connect with Mark on LinkedIn.

Mark Robinson

"… one of the most recognized experts in the practice of [Lean Higher Eduction] … an instrumental role in the conceptualization of the book, shared extensive knowledge on preparing and conducting Rapid Improvement Events, and served as a sounding board and helpful critic along the way.”

Balzer, W. K. (2020). Lean Higher Education: Increasing the value and performance of university processes. New York, NY: Routledge, Taylor & Francis Group.

About St Andrews Lean Consulting

We are a wholly owned subsidiary company of the internationally renowned University of St Andrews which was founded early in the 15th century. The University’s introduction to Lean occurred approximately 593 years later!

The University was a very early adopter of Lean in the higher education sector, and while formed to improve the efficiency of the University, the Lean Team’s success soon led to requests for help from other universities and then from organisations in other sectors, around the world.

This demand led to, in 2016, the formation of St Andrews Lean Consulting. We continue to work with a wide range of organisations to streamline processes, transfer skills and change culture. We achieve improvements in capability and capacity through workshops, formal training, and consultancy. We work with you and your business to embed skills, knowledge, and techniques into your organisational philosophy. Our aim is the make Lean “the way things are done around here”.

Working with us gives you:

  • An easy to apply approach to Lean
  • Upskilled, engaged and empowered staff
  • Prevention rather than cure of process problems
  • Significantly improved processes and service levels
  • Greater cross-organisation understanding
  • Immediate, sustainable savings
  • An average 10 to 1 return on investment

About the University of St Andrews

Founded in the 15th century, St Andrews is Scotland's first university and the third oldest in the English speaking world. Teaching began in the community of St Andrews in 1410, and the University was formally constituted by the issue of a papal bull in 1413.

Find out more about the University, its history, traditions and heritage.